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Santam Insurance company logo

Underwriter, Financial Lines

Santam Insurance
GautengSouth Africa
5 days ago0 Applicants
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Financial analysis

  • Assessment of financial statements of businesses across a broad spectrum of industries
  • Identification of financial, governance and fraud risks 
  • Research and assess risks utilising data outside of the financial statements (SENS, social media, general news media)


  • Underwrite and manage a portfolio of existing and new business, which may be complex in nature, including all tasks associated therewith but not limited to risk evaluation and assessment, coverage analysis, pricing and wording negotiations within underwriting authority.
  • Refer and acquire sign-off relating to matters falling outside of own authority, in accordance with authority matrix.


  • Visit brokers to discuss renewals and new business with a focus to build relationships and develop market presence.
  • Feedback on market intelligence.

Client Liaison (Internal and External)

  • Respond to queries and resolve to the satisfaction of the affected parties within the scope of authority and / or responsibility.
  • Prepare for and attend meetings.


  • Meet budget responsibility for a book of business.
  • Monitor renewals, lapsed policies and new business with monthly report back.

Strategic Input

  • Provide strategic input for relevant business area if and when required.


  • Mentor and provide technical training of current and new staff if and when required. 
  • Assist Underwriting Head in the day-to-day management of staff on underwriting matters and other issues if and when required.
  • Assist with performance management of staff if and when required.

General Administration

  • Follow up on quotations and renewals.
  • Sign and check policy documentation.
  • Handle accounts queries.
  • Assist with credit control if and when required.
  • Production and / or sign-off of reports within stipulated timeframes.
  • Attend to daily administrative routine tasks in accordance with organisational standards, processes and procedures.
  • Attend to the typing of general correspondence if and when necessary

Qualification and Experience

  • Tertiary qualification a preference (B.Comm in Insurance, LLB, Finance, Accounting or Economics)
  • Must be FAIS compliant
  • 3-5 years underwriting experience


  • Systemic Thinking
  • Technical proficiency and proven underwriting track record in relevant line(s) of business
  • Financial Acumen
  • Track record for handling high pressure work environment
  • Computer Literacy
  • Administrative Skills
  • Analysis and Judgement
  • Attention to Detail
  • Client Orientation 
  • Communication Skills including negotiation
  • Initiative
  • Managing work and delegation
  • Teamwork

Core Competencies

  • Cultivates innovation - Contributing dependently
  • Customer focus - Contributing dependently
  • Drives results - Contributing dependently
  • Collaborates - Contributing dependently
  • Being resilient - Contributing dependently
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About the company
Santam Insurance logo

We are the largest short-term insurer in South Africa, with a market share in excess of 22%, providing short-term insurance products through broker networks and direct sales channels.

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