Training Manager (On-Site)Aspen Pharma Group

• Develops, facilitates, and administers training programs for employees while assessing training and development needs for individuals and groups in order to develop their skills and knowledge. Training may take place on a face to face basis or virtual platform

Key Responsibilities
Execute, Implement, and Design quality training sessions in line with CHIETA accreditation requirements for interns and internal staff

• Facilitate, Design and Develop training material in accordance with qualification outcomes to ensure competency status is achieved.
• Perform an individual needs analysis before executing each training session with employees internally to identify gaps and ensure a robust plan is followed to reach competency levels.
• Assess all POEs to ensure they meet the requirements of CHIETA.
• To ensure learning material is updated every two years according to the outcomes of the qualification.
• Updating of monthly reports and trackers regarding competency status of learners with managers to address learning concerns or new educational needs regarding specific employees or departments.

Ensuring digital initiatives are designed in order for a blended learning approach to be adopted where necessary.

• Compile, develop, and design all learning material which is aligned to the business needs.
• Compiling all material to be integrated onto Partners the LMS platform and monitored by Training Manager.
• Training managers must ensure that training methods, content, software, systems, and equipment are appropriate and meaningful.
• Managing the technologies and technical stakeholders to develop, manage, and deliver training.
• Overseeing training program interventions that include web-based seminars.

Building and maintaining credible relationships within the organisation.

• Build and maintains supportive relationships with all stakeholders.
• Building credibility with managers in the area in order to assist them to bridge gaps with existing and new employees.
• Training managers align with managers to identify training needs.
• Ensure that all stakeholders are kept abreast of progress and that communication sent internally and externally is professional

Value Creation in the business aligned to the needs and training or coaching requirements, which would change according to department requirements.

• Facilitate training sessions to external and internal stakeholders ensuring all new and existing sales representatives are competent in their Therapeutic areas.

External Training:

• Facilitate professional and credible external trainings in accordance with commercial requests and needs.

Internal staff

• New employees and existing employees will receive training, upskilling, and refresher training on:
• Disease and Product /Selling skills
• Selling skills
• Soft Skills training according to the business need.
• The Training Manager would be required to upskill on multiple portfolios and to learn new skills according to business needs.
• Working in-field with Sales Representatives to ensure that feedback and coaching is given regarding their portfolio/ skills / knowledge.
• Constant support to the business as a mento and coach whether training on-the-job or during classroom training/ e-learning, workshops/ simulations etc…
• Assisting with launches in that NLP products pertaining to your portfolio must be facilitated to the relevant teams in collaboration with brand managers and regulatory.
• Modifies or creates course materials and training manuals to meet specific training needs.

Financial Objective

• Assisting the business to achieve their sales verse target by quality training interventions taking place.
• Manage training budget cost regarding meals, training meetings informal and formal.
• Ensure travel budget- flights and accommodation is in line with budget and policy.
• Manages costs for all training programmes in order to report to HOD regarding a return on investment

Administrative Functions And Reporting

• Bind all guides and manuals, Printing all training material relevant to the session.
• Ensure all assessments are compiled and relevant in time for training.
• Marking, feedback reports directed to HOD and reps.
• POE for CHIETA compiled with each learner
• Comply with all regulatory, compliance standards and align with compliancy standards.
• Ensure deliverables are met timeously.
• Ensure up to date records of manuals and training sessions held are adhered to
• Reviews existing training materials produced by third parties to determine appropriateness and relevance.

Skills And Attributes

• Strong intercommunication written and verbal skills.
• Effective planning, organising and co-ordinating.
• Evaluate performance aligning to business needs
• Creative thinking and effective problem solving
• Commercial and strategic awareness
• Independent, results driven, and self-directed individual that can drive execution.
• Develop and deliver learning solutions that meet business needs
• Select and manage resources, including the employees, materials, and vendors, involved in developing and delivering learning initiatives
• Coach and instill a culture of confidence amongst Aspen’s Sales force

KNOWLEDGE

• Computer skills on MS Excel, PowerPoint, Word
• Ability to facilitate and assess medical sale representative qualification and its outcomes according to NQF Level 5 standards.
• In-depth pharmaceutical industry and disease product knowledge in order to facilitate sales and soft skills training on external and internal platforms.
• Technical ability to identify training needs, develop educational curricula and present material effectively.
• Knowledge of compliance and marketing codes and policies.

Education & Experience

• Matric/ Grade 12
• Minimum of 3 years’ experience in the pharmaceutical industry
• Life Sciences diploma/degree
• Relevant applicable Facilitator/Training qualification an advantage- ODETDP qualification
• Disease Knowledge: CNS- Anaesthesiology, psychiatry, and neurology, cardiovascular, Pain, HIV, Respiratory, GI experience an advantage
• Minimum 3 year Soft skills experience required
• Customer service, selling skills, EQ skills advantageous
• Computer literate – MS Office (MS Excel, MS PowerPoint)
• Drivers Licence and own transportation
• Ability to travel nationally when required
• Strong intercommunication written and verbal skills