Store LeaderJonsson Workwear

• The Store Leader is responsible for supporting the Business Leader in leading one of our world-class workwear businesses as if it were their own. They are accountable for inspiring their team to create a brilliant experience where our customers feel delighted, surprised, and excited with every interaction.

The main responsibilities of the role include:

• Accountable for effectively managing the day-to day operations and financial performance of the retail business.
• Actively building and maintaining customer relationships as well as seeking new business opportunities.
• Empowering and inspiring their team to maintain and grow strong long-term customer relationships.
• Continuously searching for new innovative ways of improving the success of the business.
• Proactively searching for incredible people to join the team.
• Have a thorough understanding of our workwear solutions; ensuring their team is also fully aware of our full product and service offering.
• Ensure all our products are always well stocked and merchandised to the highest standard.
• Oversee that all customer orders are processed brilliantly with outstanding orders kept to a minimum.
• Ensuring there is always effective communication with all customers on everything related to their orders and quotations.
• Available to work on weekends when required.

The experience we’re looking for:

• Has lead a high-performance retail team with responsibility for stock management and customer in-store experience.
• Has proven track record in sales-related role.
• Has lead a team of 10 team members or more effectively.
• Highly proficient in MS Office with advanced Excel, Word, Outlook
• Experience with the Syspro ERP system preferable.
• Is fluent in spoken and written English with excellent communication and interpersonal skills.

The type of personality that will excel:

• A natural leader with the ability to guide and motivate the team around them.
• Someone who holds everyone accountable to their commitments.
• A tenacious mindset, willing to do whatever it takes.
• Uses initiative and has their finger on the pulse.
• Works accurately and efficiently under pressure and has a sense of urgency.
• Obsessed with excellence and attention to detail.