Product Designer

• In this role, you will drive the design of the servicing side of the business, which includes loan repayment and collection. Beyond conducting research, conceptualizing solutions, and delivering high-fidelity design, you’ll be the thinking partner of the product manager in defining the ideal experience for a customer who has taken a loan from us. And as part of the design team, you will also take part in shaping the design culture and processes so that we can grow together as a team.  
• This role is remote-based and open to anyone within GMT to GMT +6 time zone to allow real-time collaboration.

What are some of the responsibilities in this role are

• Discover insights about our users through interviews, surveys, UX metrics analysis, or other methods
• Conceptualise potential solutions to problems that users faced, followed by testing and continuous improvement of the solutions
• Create a detailed screen flow that maps the end-to-end user experience
• Create development-ready user interfaces & documentation, and subsequently work with the tech team to implement the solution
• Work with Product Managers to define the product vision and both long & short-term goals
• Collaborate with other designers problem to solve design challenges and maintain a level of design consistency and coherence across products

What the ideal candidate would be great at 

• Seeking clarity when faced with ambiguous problems and subsequently solving them
• Creating user-centered design solutions and explaining them to others
• Delivering development-ready design assets
• Collaborating with cross-functional teams to achieve the team’s goal 
• Working independently without much supervision 

Qualifications and experience

• Experience in designing a digital product 
• Experience in conducting user research such as concept testing, usability testing, surveys, or others
• Experience in creating a detailed end-to-end flow of a standalone product/experience
• Comfortable with tackling multiple aspects of design, including but not limited to user research, UI design, and UX writing
• Ability to explain design solutions to nondesigners and subsequently respond to their feedback
• Experience in working remotely with a culturally diverse cross-functional team is an advantage