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Outside Services Sales Representative - Consulting Services

schneider Electric
GautengSouth Africa
a month0 Applicants
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  • The main mission of the Consulting Sales Representative is to grow the consulting services business in the Country/Cluster.
  • Support the sales team (V1 and Services V2) to identify/pitch consulting opportunities. This includes consulting-specific customer platforming with the marketing team, join customer visits with the sales team, attendance during consulting jobs and follow-up with the sales team.

Main Objectives:

  • Identify the right customers to promote consulting offer during customer visits and events.
  • Possess knowledge of common power system issues and associated solutions.
  • Create excellent long-term relationships with customers by being a Trusted Advisor.
  • Ensure customer satisfaction with follow up proposals and necessary visits.

Key Responsibilities

  • Ensure sales teams (V1 and Services V2) systematically promote Consulting offers to solve customers pain points.
  • Support customer platforming with marketing and sales team to identify the right customer.
  • Define a clear strategy to increase consulting in service mix and in relevant segment.
  • Be the reference person for all Consulting Services in the Country/Cluster.
  • Identify gaps in offer and propose solutions in close collaboration with Operational Marketing Leader in the Country/Cluster and Category Manager in the region.
  • Collaborate closely with other offer OSSR's to bundle Consulting Services with other services offers (recurring, modernization).
  • Provide commercial, tendering, technical and legal support in all stages of the offer. Get support from Commercial and LOB teams when necessary.
  • Articulate the consulting offer from sales to execution by proposing action plans in conjunction with regional teams.
  • Coordinate with Category Managers to get the adequate consultants (from Country if available, regional hub or central team) to perform the consulting jobs.

Responsibilities In Sales Stage

  • Support marketing team in AMSP & 3YP on the consulting part
  • Collaborate with V1 and V2 service sales team to identify and promote Consulting Services.
  • Monitor Pipeline creation by V2 (consulting offers and pullthrough opportunities).
  • Ensure bFO Guidelines compliance for Consulting Services (including all consulting activities captured as a separate line/opportunity for opportunities consisting of several opportunity lines).
  • Attend customer visits with V1/V2 team when required and appropriate.
  • Animate and challenge pipeline with sales opportunity leaders.
  • Define the consulting offer to be proposed to a customer (EcoConsult Audits for Power, IA, DC (Pro, Advanced, Essential), Electrical Digital Twin Services or System Studies) according to the customer pain points.
  • Sales Training for V2s, V1s, KAMs sales force.
  • Follow KPI´s for Consulting Services (Orders and Pull-Through).

Support Responsibilities In Tender & Execution Stage

  • Attend internal, customer kick off meeting and final presentation to ensure that the transition from execution to sales is properly done for future sales to follow up with recommendations.
  • Review quotation and cost analysis prior to sending an offer.
  • Support legal issues in coordination with legal department.
  • Coordinate with Regional Category Manager for complex quotation.
  • Identify roadblocks and propose how to solve it.


  • The successful candidate should have a (4) year college degree or equivalent work experience
  • 5 - 7 years sales experience.
  • Strong experience in Field Services: Consultative Sales mindset is a must
  • Leadership and team management skills
  • Power Systems knowledge
  • Knowledge of local standards, compliance and regulations.
  • Ability to build a sustainable and reliable relationship with the customer. The concept of customer intimacy is critical in Field Services.
  • Excellent verbal and written communication skills including C-level customers.
  • Thorough knowledge of Schneider Electric services offers throughout the Asset Management Life Cycle of the product.
  • Proficient in Microsoft Office suite and ERP/CRM related tools.
  • Excellent organizational skills.
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