job description - Officer: Sales Support
To execute the client account opening process (client on-boarding) for Business Bank clients, focusing on sustainable value, optimal productivity and end-to-end customer satisfaction.
Experience
Minimum:
2+ years administration/processing experience preferably in retail banking
Ideal:
1 – 2 years electronic banking and credit card experience
Qualifications (Minimum)
Grade 12 National Certificate / Vocational
Qualifications (Ideal or Preferred)
Knowledge
Minimum:
- Knowledge and understanding of documentation processing and management principles
- Understanding of the concepts of client service and efficiencies
- Working in an environment of repetitive tasks
Ideal:
- Knowledge of Business Bank products and services
- System and reporting knowledge: BaNCS, BaNCSConnect,Debit Card (Postilian), Credit Card Prime & On-line systems, Footprints, Ghost Conveyor system, CIPRO, ITC/ Transunion, ODS reports
Skills
- Communications Skills
- Administration Skills
- Attention to Detail
- Computer Literacy (MS Word, MS Excel, MS Outlook)
Conditions of Employment
Clear criminal and credit record
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About the company
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We provide simplified banking solutions. That's why we offer affordable transactions, the right type of credit when you need it, and insurance for you.
