flag icon

Go back

SoluGrowth company logo

Key Account Representative

GautengSouth Africa
5 days ago0 Applicants
eye icon0


  • To manage and control the movement of cargo from the designated origin to the prescribed destination in-line with the client’s instructions and requirements, whilst adhering to company policies, procedures & client requirements.  

As an Import & Export Controller, you will work on accurately executing day-to-day freight forwarding operational activities across the world for all clients. You will cover the following tasks: 

  • Negotiate and organize transport movements with a vast contact base of sub-contractors. 
  • As well as internally- understanding client requests, being able to action them accordingly on and off the system, Opening files, doing SI’s and sending pre-alerts to needed parties internally and agents, following up on bookings with tradelines,  monitoring shipments and arranging for the necessary documentation to be processed, transport to be arranged. 
  • Ensure you do invoices, creditors, as well as ledgers. Ensure to build on client relationships as well as relationships internally
  • Receive and manage new shipments
  • Receiving new shipping instructions. Either internally or from clients' direct
  • Manage by actioning and acknowledging the request
  • Action according to process in place either on-system and or off system
  • Opening files
  • Issue Si’s
  • Follow up on those bookings that have been made
  • Receiving documents to check
  • Sent pre-alerts out as well as load cons, cross haul instruction unpacking if needed
  • Manage daily on Manto


Monitoring of shipments & Tracking   

  • Monitor shipments from sailing until arrival at port
  • Ensure clearing etc. is done and all docs are in place that is needed.
  • Monitoring process from arrival to the terminal
  • Ensure cargo is being booked on trucks to move to provided destinations
  • Sent out daily tracking as required by the customer


  • Raise invoices based on clients’ contract requirements within set invoicing trigger, send invoices and supporting documents to Customers as needed for payment
  • Capture all creditor's invoices, raising queries with relevant parties and/or the Accounts Department.
  • Take profits the same day as raising debtors’ invoices and ensure that all relevant BOS fields are complete and closed files.
  • Close files once the file balance is reading zero.
  • And keep ledgers up to date as per the process



  • Skills Behaviours
  • Communication
  • Accuracy
  • Coordination
  • Adaptability
  • Interpersonal
  • Attention to Detail
  • Planning and Organising
  • Deadline Oriented
  • Time Management
  • Prioritise
  • Work Under Pressure
  • Respect


Education (Formal Qualification Required)

  • Minimum Grade 12 (NQF Level 4)
  • Diploma in Logistics & Transport Management - Ideal

Training and Knowledge

  • MS Office (Word, Excel, Outlook)
  • Basic knowledge of the shipping industry
  • Knowledge of finance (invoicing, etc.)
  • On-the-job training on logistics operating systems and processes
  • CONTRACT LAW- knowing the importance of understanding shipping documents
  • Understanding customs clearing processes and documents

Experience (Minimum Experience Required)

  • 5 years Minimum Experience in a forwarding environment in Logistics


  • Valid Driver’s License
  • Required to work after hours and on weekends.
flag iconReport
hide iconHide
About the company
SoluGrowth logo

SoluGrowth is a leading South African Business Process Solutions company with global reach and depth of expertise across a range of industries and serves clients across the globe. The company offers business process outsourcing, knowledge process outsourc

Jobs close to you