job description - Key Account Manager - National
- Ensure all financial and non-financial objectives are achieved for Key Accounts as set by the Consumer Head in collaboration with the KAM Lead.
- Plan, implement, execute, and monitors sales activities to drive performance in national and regional territories.
- Be accountable and drive goals and objectives that are channel specific including and are not limited to Pharmacy, Retail, and Pharma wholesalers.
- Work closely with Finance and Debtors Team managing Operating Expenses and Debtors’ Management.
- Liaise with finance and legal department in coordinating and negotiating trading agreements and expenditure tracking and management.
- Identify and develop new business opportunities in both sales channels and product portfolios.
- Ensuring all strategic negotiations become operationally visible through daily interaction and communication with sales, marketing teams, and management.
- Prepare and manage budgets according to operational requirements and robust expenditure management.
- Monthly achievement & reporting on budgets
- Methods for improving customer services are proposed, developed, and continuously updated.
- Ensure Aspen remains a partner of choice in key product categories.
- Implement improvement in services and products via the execution of channel-specific tactics.
- Ensuring adherence to legislation, the Self-Care Association marketing Code and Aspen’s values, policies, and procedures
Requirements
Skills and Attributes:
- Planning skills
- Time management
- Problem-solving
- Budgeting
- Forecasting
- Analyzing trends
- Service orientation
- Decision-making skills.
- Interpersonal skills
- Strong Customer Relationship Management
- Communication skills
- Self-Motivated
- Negotiation skills
- Leadership skills
Attributes
- Initiative
- Accuracy
- Confidentiality
- Customer-focused.
- Interpersonal sensitivity
- Logical thinking
- Information seeking
- Enquiring mind
- Self-development orientation
- Cultural sensitivity
- Vision
- Integrity
- Planning and organizing
- Analytical
- Decision making
- Commercial astuteness
- Ability to handle pressure.
- Negotiation skills
- Entrepreneurial spirit
- Persuasive
- Ability to delegate
- Flexible and strategic thinker
Knowledge:
- Knowledge of the FMCG landscape across various key account channels
- Knowledge of processes
- Policy and procedure
- Customer data analytics
- Finance knowledge
- System knowledge
- Product knowledge
- Industry knowledge
- Future trend analysis
- Strategic marketing
- Pharmaceutical Laws i.e., Pricing / Marketing
EDUCATION & EXPERIENCE
- Matric Certificate
- A degree/diploma/courses in a relevant commercial/ healthcare environment (Advantageous)
- Min 3-5 years of Sales / Marketing / Key Accounts management experience.
- Experience in setting and strategizing of account budgets, strategies, and tactics incl. Forecasting.
- Experience in customer negotiations i.e., Trade / Contracts, etc.
- Strategic Market understanding and knowledge – essential.
- Substantial expertise and proven Customer Relationship Management
- MS Excel proficiency on an advanced level
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About the company
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Aspen Pharma Group is a global specialty and branded pharmaceutical company, that improves the health of patients across the world through our high-quality and affordable medicines.
