Junior Product Manager: Facilities

• Determine what data needs to be gathered to inform decision making around product requirements
• Conduct on-the-ground analysis of processes to make informed decisions
• Gather and use quantitative and qualitative data to help formulate product requirements
• Extract key insights from data for post-launch impact analysis
• Suggest ideas to solve customer challenges and validate them in close collaboration with UX
• Clearly communicate requirements to UX/UI design resources
• Work with design resources to finalize the customer experience for a particular feature
• Take end-to-end ownership of product development including documentation, implementation, testing, launch, and success metric monitoring
• Facilitate backlog grooming and planning ceremonies
• Clarify project requirements and create acceptance criteria with QA
• Perform pre-launch user acceptance testing (UAT)
• Collaborate with technical teams to document high-level non-functional requirements
• Apply understanding of system architecture to help shape functional requirements
• Ensure relevant stakeholders for a project are correctly identified and consulted
• Have a deep understanding of core stakeholder pain-points / objectives related to a project
• Manage relationships with stakeholders, related to a specific project(s), including obtaining senior stakeholder buy-in for requirements and relevant project status communications
• Take initiative to identify critical problems and drive solutions
• Understand the product vision and strategy
• Contribute to the roadmap to execute the product strategy

Attributes required:

• Passion for understanding unique, ambiguous, complex problems and driving high quality, innovative, clean solutions
• Solutions-oriented, can-do attitude and high energy
• Strong analytical and critical thinking, using data to inform decisions
• Strong project management and communication skills
• Ability to present ideas succinctly, in writing and verbally
• Ability to handle multiple competing priorities in a fast-paced environment
• Ability to verbalize, visualize and communicate outcomes or technical concepts in a clear, concise manner to various stakeholder groups
• Good technical understanding of software development processes
• Good business analysis skills - analytical and able to use data to make decisions
• Highly structured thinker with strong attention to detail
• Excellent verbal and written communication skills with the ability to present complex information in a clear and concise manner to a variety of audiences, including technical and non-technical individuals

Qualifications and experience:

• Bachelor's Degree or Advanced Diploma in a related field with at least 3 years of business analysis experience or exposure (through projects or responsibilities) OR 1 year of product management experience or exposure (through projects or responsibilities)
• If the degree/diploma qualification requirement isn't met, at least 6 years of business analysis experience or exposure (through projects or responsibilities) OR 4 years of product management experience or exposure (through projects or responsibilities)
• Experience working with data analytics tools (e.g. Excel, SQL, BigQuery, DBeaver)
• Experience working with wireframing tools is preferable
• Experience in working with Android applications
• Design Thinking experience will be highly advantageous