ICT, Support Technician Intern

• The purpose of the position is to provide assistance on-site or end user support – excellent response time, provisioning of quality support and problem resolution agreed with the customer in line with the SANRAL ICT support standards and requirements. This position will require you to assist other members of ICT in their daily operations, as well as learning to perform their duties as to even the workload.

Education

• A Grade 12 Senior Certificate
• NQF Level 6/7 IT Diploma/Degree or Equivalent

Exposure

• Enhance Information Security: IT Asset management
• Enhance Information Security: User Access Control and Application Compliance
• Ensure end-user satisfaction: ICT Systems Administration
• Ensure end-user satisfaction: Incident management