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Front Of House Manager

Tsebo Solutions
LimpopoSouth Africa
11 days ago0 Applicants
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  • Management of on-site front-of-house staff
  • Setting and management of service delivery standards
  • Training of all front-of-house staff
  • Implement and maintain systems
  • Analyse and pre-empt client needs and possible complaints
  • Stock controls and asset management
  • Management of client satisfaction and contribution to quality control programs
  • Client / Customer relations - maintaining a sound interpersonal relationships with the Client.
  • Human Resources Management (including I.R., training, and development) and performance management
  • Operational standards - maintaining all operational standards as agreed
  • Meeting all quality/star grading standards in all areas of responsibility, as per Fedics Grading checklist
  • Make sure all financial standards are in place
  • Assisting the Manager in the management of the business where needed

Skills and Competencies

  • Strong judgment and problem-solving skills
  • Excellent people skills
  • Strong interpersonal and communicative skills (verbal and written)
  • Flexibility with regard to working hours
  • Attention to detail
  • Client service orientated
  • Business management principles
  • Fully computer literate


  • Relevant tertiary qualification and/or equivalent level of competence
  • Matric
  • 5 Years experience in a similar position
  • 5 Years experience in the catering or hospitality industry
  • Good communication and customer relations skills
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About the company
Tsebo Solutions logo

Tsebo Solutions is a leading workplace management solutions provider across Africa, operating in 26 countries, with 32,000 employees

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