Document Verification AgentProdigy Finance
Western CapeSouth Africa
5 days ago0 Applicants
- High attention to detail with a focus on quality when verifying customer loan application documents.
- Demonstrate accountability.
- Work alongside the subject matter experts and analysts within the verification space to review, improve and streamline the verification workflow.
- Hit targets in a fast-paced, high-volume, and high-quality customer success environment.
- Ensure processes and tasks are completed in line with our service level agreement.
What would the ideal candidate be great at?
- Display a strong level of agility and adaptability in a fast-paced Fintech environment.
- Strong attention to detail and administrative discipline; able to identify, escalate and correct any errors when made by any part of the team or business.
- Proven ability to remain calm under pressure.
- Advanced troubleshooting and multi-skilled strength set.
- Excellent interpersonal and communication skills, both verbal and written.
- Ability to assess complex situations and use creativity to solve problems.
- Proven ability to operate independently and within a team environment, whether that be remotely at home or in the office with the team.
- Strong self-awareness and the ability to conduct oneself confidently.
- Have the ability to debate constructively and challenge conventional wisdom.
- Process control and process thinking – understanding the impact of how changes upstream affect customers and stakeholders in all parts of the value chain.
- Great financial acumen, and understanding of the functional and operational elements of a financial business and products.
Qualifications and experience
- 3+ years’ experience in a data capturing role.
- 3+ years’ experience in document verification within the financial services industry.
- Thrives in a busy environment and handles stressful situations calmly and professionally.
- Degree qualification
- Fintech experience – hopefully you would have experienced the excitement and challenges of working at the bleeding edge of disruptive technology within financial services.
- Experience with FCA or have worked in a business that is FCA regulated before.
- Growth Company experience – you may have experienced rapid growth in your current role or company, knowing how to keep pace with changing processes and dependencies.
About the company
We provide collateral-free education loans for international master's students, to pursue their dream degrees at the world’s best schools.