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Customer Relationship ManagerARAMEX

Western CapeSouth Africa
a year0 Applicants
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job description - Customer Relationship Manager

KEY RESPONSIBILITIES

  • Scheduling of business appointments with client base/book
  • Achieve individual targets
  • Maintain existing business
  • Identify & grow client base and revenue through selling of additional supply chain products
  • Establish customer needs, developing opportunities and grow customer base
  • Update call and REACH reports
  • Prepare and present proposals and presentations to clients
  • Effectively and efficiently deal with client queries
  • Identify and escalate possible threats to existing business

MINIMUM REQUIREMENTS

  • Minimum requirement is a Matric (Grade 12) qualification
  • Bachelorfs Degree or similar qualification and/or similar experience
  • 5 Years corporate experience in managing a portfolio of clients
  • Need to have worked for reputable corporates
  • Proven track record of having made target
  • Industry experience advantageous . Understanding of full supply chain (Freight, International & Warehousing products)
  • Experience in presentation and negotiation of business solutions at senior management level
  • Valid Code 08 driverfs license and own reliable transport
  • Excellent communication skills

SKILLS:

  • Sound negotiation skills
  • An eye for business opportunities
  • Ability to work independently with minimum supervision
  • Communication and Interpersonal Skills
  • Problem solving and creative thinking
  • Customer Service orientation
  • Relationship Building

COMPETENCIES

  • Integrity
  • Problem Solving
  • Planning and organising
  • Build and maintain relationships
  • Customer focus
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