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Credit Controller, Accounts Receivable

GautengSouth Africa
5 days ago0 Applicants
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  • To maintain a good credit book and collections according to company standard

Job Related Requirements

  • Minimum of 5 years FMCG Accounts Receivable exposure - prefebably Shoprite 
  • Minimum of 3 years experience on Shoprite Books
  • Good Knowledge of Shoprite CMGJ reports
  • Good Knowledge of Shoprite Portal
  • Good Knowledge of Shoprite Statement
  • Solid reconciliation skills
  • Experience resolving Customer Claims
  • Book Value R100 mil - R200 mil.
  • High level of professional communication skills essential
  • High Tolerance for stress

Computer Literacy Level

  • Intermediate Microsoft Office knowledge
  • SAP experience advantageous

Added Advantages for this Role

  • Credit Management Diploma

Duties and Responsibilities

  • Responsible for the overall cash collection on the Shoprite book.
  • Make sure that the Credit Service Agreement processes are enforced
  • Perform daily Cash Collection calls and ensure the dunning process is fully implemented
  • Ensure that debts are paid in timely manner
  • Meet Cash and Overdue Targets set within the company
  • Chase overdue invoices by telephone, emails and / or dunning letters within the agreed timescale
  • Escalate the overdue balances internally and to respective Clients/Principals
  • Maintain accurate record of all dunning or follow up interactions made to clients (and internal stakeholders)
  • Regular contact with customers and clients to ensure all debts are managed as necessary
  • Identify, record and co-ordinate the resolution of any query raised by customers. There must be close liaison between the Credit Controller and the relevant Operational/Sales Department and Clients to ensure that queries are resolved in a timely manner
  • Respond Promptly and completely to both customers, clients and internal queries
  • Ensure that all payment transactions are compliant to company’s policy
  • Identify payment patterns and propose actions to advert indebtedness
  • Undertake accounts reconciliations as required
  • Send out monthly Statements of Accounts/Invoices to customers as per agreed timeline
  • Advise of Potential write-off on irrecoverable receivables
  • Perform other duties as assigned by department manager 
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