job description - Business Supporter
- Provision of business support on all aspects of the area’s work
- Coordination and execution of administrative functions within the Quality area
Responsibilities
Administrative support
- Provide input into work activities and priorities for the unit
- Monitor adherence to schedules, organise and schedule meetings, monitor quality area activities, and plan and make travel arrangements
- Prepare, compile and release documentation to external departments
- Coordinate project and office services
- Performs advanced administrative, operational, customer support and computational tasks
Process compliance (CAPAs, change, controls, deviations)
- Administer CAPAs requests
- Coordinate the required tracking of change requests to SOPs and processes, and assist in determining compliance with control process
- Assist in analysing deviation trends
- Coordinate the required tracking of overdue CAPAs, CCs, deviations and internal audit reports and responses
External audits management
- Coordinate audits relating to document and information management
- Coordinate and provide support during external and customer and statutory external audits
Management review, reporting and record-keeping
- Assist in tracking and reporting on in-country quality metrics
- Assist in the gathering and consolidating/ compiling information required for reporting
- Consolidate documents
- Maintain and update records and systems as required
- Retrieve documentation and records to facilitate query resolution
Stakeholder relations
- Communicate with internal stakeholders to achieve work objectives, maintain relationships and to assist and convey information
- Schedule meetings with local suppliers
Requirements
- Background/experience
- 3 to 6 years of relevant experience
- Grade 12 Certificate
Specific job skills
- Broad working knowledge of concepts, terminology and specialised admin requirements to support Quality area
Competencies
- Information Gathering
- Following Procedures
- Planning and Organising
- Meeting Deadlines
Report
About the company
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Aspen Pharma Group is a global specialty and branded pharmaceutical company, that improves the health of patients across the world through our high-quality and affordable medicines.
