Advanced Field Service Engineer

• Achieve the development of on-site installation, servicing and repair processes of complex equipment and systems. You will provide technical presentations to an audience of customers, other industry peers and competitors. You will achieve revision and correction of work instructions and customer-facing training guides used by field installation specialists. You will drive continuous improvement initiatives in the processes related to field services and product development. You will lead cross-functional groups to quickly fix any administrative difficulties relating to delivery and installation of proper equipment. You will act as an escalation point for Field Service Specialists, Service Engineers, and other stakeholders.

Key Responsibilities

• Represents Honeywell in customer interactions in a professional manner that is consistent with Honeywell values.
• Being the technical point of reference for the team
• To support Field Service Manager to ensure successful delivery of Projects, SPOTS and Contract work.
• Help grow the technical capabilities and skills of the team
• Ensure that all the work is covered by the team looking at Back Log and Front Log
• Support Sales on proposals technically
• Partner the Account Management team looking for growth and the most efficient technical solutions

YOU MUST HAVE

• Bachelor's degree, or equivalent. Some experience in the field.
• 5+ years’ experience in the field
• Team leadership experience would be advantageous
• Knowledge of DCS, Honeywell Experion PKS, and TPS systems
• Travel required within SSA

WE VALUE

• Previous Oil and Gas industry experience
• Previous technical/installation experience
• Previous customer service experience
• Good written and oral communication
• Instrumentation experience
• Advanced Degree
• Good presentation skills
• PMD and QCS knowledge would be advantageous
• Proposal preparation and estimation experience